Privacy Policy

Green Doctors

Address: Unit 2.1 65 Upper Queen St, Eden Terrace,
Auckland 1010 New Zealand
Email: [email protected]
Phone: 09 3600654
Fax: 09 3550435

Effective Date: May 09, 2024

Thank you for choosing Green Doctors. This Privacy Policy outlines how we collect, use, disclose, and manage your personal information. By accessing our services or using our website (www.thegreendoctors.co.nz), you consent to the terms outlined in this policy.

1. Collection of Personal Information

1.1

We may collect personal information from you when you interact with us, such as when you visit our clinic, use our website, contact us via phone or email, or participate in surveys or promotions. This information may include, but is not limited to:

a. Name

b. Contact details (e.g., address, email, phone number)

c. Date of birth

d. Medical history and health information

e. Payment information

f. Government-issued identification (for verification purposes)

g. Any other information you provide to us voluntarily

1.2

We may also collect information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behaviour, through the use of cookies and similar technologies. You can manage your cookie preferences through your browser settings.

2.Use of Personal Information

2.1

We may use your personal information for the following purposes:

a. Providing our services to you, including medical consultations and treatment.

b. Processing payments and managing your account.

c. Communicating with you regarding appointments, updates, promotions, and other relevant information.

d. Improving our services, website, and customer experience.

e. Complying with legal and regulatory requirements.

f. Protecting our rights, property, and safety, as well as the rights, property, and safety of our users and the public.

3. Disclosure of Personal Information

3.1

We may disclose your personal information to third parties in the following circumstances:

a. With your consent or as otherwise permitted by law.

b. To our service providers and business partners who assist us in providing our services and operating our business (e.g., payment processors, IT service providers).

c. To comply with legal obligations, such as responding to lawful requests from government authorities.

d. In connection with a merger, acquisition, or sale of assets, where your personal information may be transferred as part of the transaction.

e. To protect our rights, property, or safety, or the rights, property, or safety of others.

4. Security of Personal Information

4.1

We take reasonable measures to protect the security of your personal information and prevent unauthorised access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Access and Control of Personal Information

5.1

You may request access to, correction of, or deletion of your personal information held by us. To make such requests or to update your preferences regarding how we communicate with you, please contact us using the contact information provided below.

6. Changes to this Privacy Policy

6.1

We may update this Privacy Policy from time to time by posting the revised version on our website. The effective date of the updated policy will be indicated at the top of the page. We encourage you to review this policy periodically for any changes.

7. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact us at:

Green Doctors

Unit 2.1, 65 Upper Queen St,

Eden Terrace, Auckland 1010

Email: [email protected]

Phone: 0800 472 968